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Assistant Professor
Department of Management Science
Department of Health Management and Policy (secondary)
Miami Herbert Business School
University of Miami
CV | UMiami | Google Scholar | LinkedIn
My research examines the strategic and operational behaviors of healthcare organizations and providers, focusing on the impacts of their decisions, the policies that shape them, and the complex interdependencies that link them together. I combine large-scale data with causal inference methods and game-theoretic modeling with the goal of producing research that is both methodologically rigorous and directly informative for managers and policymakers seeking to improve healthcare operations at scale.
Research Interests
Healthcare operations | Incentive management | Capacity management | Quality of care
Applied econometrics | Causal inference | Structural estimation | Game theory
Education
PhD, The Wharton School, University of Pennsylvania
MA, University of Texas at Austin
MPA, New York University
BA, New York University
Publications
"Telehealth's Double-Edged Sword: The Hidden Costs of Expanding Virtual Access to Care"
Manufacturing & Service Operations Management (2026); with Masoud Kamalahmadi, Cristina Rubio-Delgado, Katelyn Walker
Second Place, POMS CHOM Best Paper Competition, 2025
Selected for presentation at MSOM Conference, 2025
"The Spillover Effects of Capacity Pooling in Hospitals"
Management Science (2024); with Hummy Song, Julius Yang
Second Place, POMS CHOM Best Paper Competition, 2022
Selected for presentation at Healthcare SIG, MSOM Conference, 2021
"Searching for the Best Yardstick: Cost of Quality Improvements in the U.S. Hospital Industry"
Management Science (2023); with Ken Moon, Sergei Savin
Winner, MSOM Student Paper Competition, 2021
Selected for presentation at Wharton Workshop on Empirical Research in OM, 2021
Working Papers
"Strategic Substitution under Staffing Shortages: Use of Chemical Restraints in U.S. Nursing Homes"
with Ken Moon, Minje Park
Selected for presentation at Healthcare SIG, MSOM Conference, 2026; MSOM Conference, 2024
Media coverage: MarketWatch, El País, Pension Research Council
"The Role of Patient Density in Improving the Effectiveness of Medicaid Managed Care"
with Min Chen, Jong Youl Lee
with Xinyu Liang
Selected for presentation at MSOM Conference, 2026
with Jingyun Su, Masoud Kamalahmadi
"The Effects of Hospital-Physician Integration on Patient Access"
with Kraig Delana
Selected for presentation at MSOM Conference, 2025, 2026
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